Our postal address is
15216 75th Ave SE
Snohomish , WA 98296
We can be reached via e-mail at customersupport@slightergolf.com
or you can reach us by telephone at 360-668-8502
This Policy is effective on 2/18/09
Last updated on 2/18/09
Order Cancellation Policy
To cancel an order you have placed with Slighter Golf Company, you must contact us
by email at customersupport@slightergolf.com or by phone 360-668-8502.
Every effort will be made to accommodate the cancellation of your order as long as production has not begun on your custom putter. When contacting customer support to cancel an order, please be ready to provide your name, date of your order and putter style, and your contact information.
Please note that once production of your putter has begun, your order cannot be cancelled.
Shipping Policy for In-stock Items (non-custom orders)
All items indicated to be in-stock will be shipped on the following business day.
A confirmation email is sent once the item leaves our warehouse. This email will not only
Confirm that the item has been shipped, but will also provide the shipping provider and tracking number.
Return Policy
All refunds will be individually reviewed based on the merits of the request. All refunds will be investigated, approved, or rejected at the sole discretion of Slighter Golf. Slighter Golf will determine the amount approved on all refunds. All refunds may be subject to a 5% processing fee.
Warranty Policy
Every custom putter purchased from Slighter Golf comes with a Lifetime Limited Warranty. The
warranty applies to products that have been confirmed as defective by Slighter Golf Company which
may be repaired or replaced at our sole discretion. For assistance contact us by email (customersupport@slightergolf.com) or by phone at 360-668-8502. Please contact our Customer Support for help in determining whether the
item appears defective. If it is, Support will provide instructions for returning the item. All shipping costs are to be paid by customer.
30 Day Warranty
All products (unless specifically stated otherwise), carry an implied, industry standard
30 Day warranty against defects due to manufacturing or failure. The warranty does not include any use
of the product that does not fall into the designed use of the product as intended by the
manufacturer.
Shipping Methods
We use Federal Express for most domestic putter shipments. All international shipments are shipped via U.S. Mail. We use USPS for all accessory orders.
